Organizational Change Management and Professional Services
Our goal to accelerate change in an organization while minimizing the impact on day to day operations. We resolve any resistance to change, allowing our customers to focus on the future rather than holding onto the past.
Organizational Change Management (OCM) is a structured process consisting of a set of tools for managing the people side of change. With these goals in mind the members of this team have implemented effective OCM programs on numerous clients.
Our comprehensive OCM program combines the key elements of Change Management, Communication, Education and Training, as shown in the diagram below.
Our program is flexible to be applied to any business change initiative, not just ERP implementations.
- Organizational restructuring
- Transition management
- Business process reengineering initiatives
What’s New with OCM? We have made great strides in the last two years to evolve our services towards client demands by enhancing our methodology and tools as well as introducing new services.
Enhanced Methodology and Tools
- OCM methodology now aligned with industry leading Prosci© ADKAR methodology
- Best-practice collaboration tools using Confluence and JIRA
- Online survey tool for faster change readiness assessments
- SAP standard overview and basic navigation courses for rapid delivery of foundation training
- Super user and project team training programs
New services
- RWD® Info Pak/uPerform authoring and administration services
- Blended training using e-learning (simulation-based) solutions
- SAP context-sensitive help and user support websites
- End user course assessments and evaluations
- Training hosting and change management services Project management office services
Skilled and certified resources
- Our team has an average of 8 years solid OCM experience with certifications covering a variety of SAP modules, Prosci© Change Management, Project Management Professional, Lean Six Sigma, and ISO Internal Auditing